Frequently Asked Questions

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1. Keeps Your Home Looking Its Best Year-Round
Clean windows instantly boost curb appeal and allow natural light to shine through, keeping your home bright, fresh, and welcoming in every season.

2. Prevents Long-Term Buildup
Dirt, dust, hard water stains, and debris can etch into glass over time. Regular cleaning prevents permanent damage and reduces the need for costly restoration later.

3. Protects Your Windows & Tracks
Built-up grime in tracks and seals can cause windows to stick or degrade. Biannual service ensures these areas stay clean, functional, and lasting longer.

4. Reduces Allergens Inside Your Home
Windows and screens collect pollen, dust, and cobwebs. Twice-yearly cleaning helps reduce allergens and improves the air quality in your home.

5. Makes Deep Cleaning Easier (and Cheaper!)
With less time between cleanings, there's less buildup — meaning a more efficient (and often more affordable) service each time.

6. Seasonal Maintenance Just Makes Sense
Spring and fall are perfect times to clean up after winter storms or summer dust. Biannual cleanings line up with seasonal changes and weather shifts.

7. Locks in Priority Scheduling
Biannual clients often get first choice of appointments, especially during busy seasons.

8. Peace of Mind with a Consistent, Trusted Cleaner
No more scrambling to find help — you’ve got a dependable, detailed pro who already knows your home.

Most first-time cleans involve months or even years of buildup — hard water stains, paint overspray, dust, cobwebs, oxidation on screens, and more. It takes significantly more effort to restore the windows to a clear, polished state.

The first visit typically includes a more detailed level of service, such as:

• Hand washing each pane inside and out
• Removing, scrubbing, and reinstalling every screen
• Dewebbing and detailing around frames, entryways, and corners
• Initial track, seal, & frame detailing
• Identifying and scrubbing hard water stains or noting pre-existing damage

This sets the standard of quality for future cleanings.

The first service can take double the time compared to follow-up visits because every window, screen, and track is being thoroughly addressed for the first time.

1. Crystal-Clear Windows – Inside & Out (when requested)
We hand-clean every pane with eco-friendly solutions and professional tools—no streaks, no shortcuts.

2. Screen Removal, Wash & Reinstallation
Screens are gently removed, thoroughly washed, and securely reinstalled. No dust, no grime, no guesswork.

3. Frame & Seal Detailing – Always Included
We wipe down window frames and seals as part of every clean to remove buildup and preserve your windows' condition.

4. Track Cleaning (When Added)
If you include track cleaning, we’ll hand-wipe your tracks to remove dust, bugs, and debris.

5. Dewebbing & Dewasping Around Windows
We remove spider webs, wasp nests, and debris from around your window frames and nearby corners or eaves.

6. Final Walkthrough Inspection
Every job ends with a full walkthrough with you or a trusted rep—ensuring you’re happy before we wrap.

7. Honest, Upfront Communication
If we spot any hard water stains, damage, or concerns, we’ll let you know and give clear options—no surprise charges.

8. Respect for Your Home & Property
We wear clean shoes (or booties inside), protect landscaping, and treat your home like it’s our own.

1. One Free Deep Track, Seal, & Frame Cleaning Per Year

2. Priority Scheduling During Peak Seasons
– Book your preferred days before our calendar fills up (especially during spring and fall rushes).

3. 10% Off Any Add-On Services
– Discounts on any added service (during active plan)

5. Complimentary Inspection Once a Year
– We’ll do a check for window seal failures, screen tears, and frame wear to help prevent costly repairs.

6. Discounted Screen Cleaning Package
– Includes full screen washing for all windows at a reduced rate or include 10 screens free per year.

7. Loyalty Rate Lock
– Your rate stays fixed for 12–24 months as long as you stay enrolled in the plan.

8. Small Gift or Thank You Each Renewal